LiveAgent Review
Based on online research and 12 LiveAgent reviews, LiveAgent's overall score is 3.9 out of 5 stars. LiveAgent's review score is based on LiveAgent's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The LiveAgent review table below incorporates summarizes 12 LiveAgent ratings. You can also compare LiveAgent against popular alternatives like Spiceworks, ManyChat and LiveChat. Or you can view the top 50 brands in similar categories, such as software brands, communication software and live chat software providers.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
LiveAgent Review: LiveAgent Pros & Cons
LiveAgent (liveagent.com) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth LiveAgent review, when compared to its competitors, LiveAgent ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 540 total brands. Read the full Liveagent.com review below for more details.
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
- :
- :
- Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
- Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
- Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
- :
- Free trial: Does each store have a free trial period? Can I try each provider for free?
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
LiveAgent's strengths are:
Knoji has 12 LiveAgent reviews and ratings as of June 11, 2026. Knoji editors and the Knoji shopper community have reviewed LiveAgent and compared it against 540 top live chat software brands, reviewing LiveAgent based on product and store features. Knoji reviews and ranks Liveagent.com and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 12 LiveAgent reviews, LiveAgent earns an overall score of 3.9 out of 5.0 points. LiveAgent's review score also factors in its popularity, which is in the mid-range compared to competing .
